Remote Senior Care Intake & Client Relations Lead
Lynn, Essex County, Massachusetts, 01910, USA
Listed on 2026-09-30
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Customer Service/HelpDesk
Client Relationship Management, Customer Success Management, Customer Service Rep
Alder is seeking a Client Services Advisor to act as the first contact for families navigating complex elder care decisions. This full-time role requires a background in care management, with emphasis on intake, documentation in Hub Spot, and compassionate client engagement.
You will own the intake from initial inquiry through internal handoff, coordinate with referral partners, and support urgent cases with leadership to ensure smooth care coordination across the region.
As a Remote Senior Care Intake & Client Relations Lead, you will play an important part at Alder in MA, United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Senior Care Intake & Client Relations Lead role in the description above.
We appreciate your interest in this position.
Join Alder and contribute to our ongoing work.
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