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Hybrid Customer Success Specialist - Strategic Accounts

Remote / Online - Candidates ideally in
Upper Darby, Delaware County, Pennsylvania, 19082, USA
Listing for: Informa Group Plc.
Full Time, Remote/Work from Home position
Listed on 2026-09-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 39000 - 43000 USD Yearly USD 39000.00 43000.00 YEAR
Job Description & How to Apply Below
Location: Upper Darby

Taylor & Francis in Philadelphia is hiring a Customer Service Representative to provide outstanding support to internal and external customers. The role blends 3 days in the Philadelphia office with 2 days remote work, requiring proximity to the office and a customer-focused mindset.

The successful candidate will manage orders, invoicing, and inquiries, collaborate with Commercial teams, and help improve SOPs and knowledge bases while meeting KPIs and QA standards.

Step into the Hybrid Customer Success Specialist
- Strategic Accounts role at Informa Group Plc. in PA, United States and grow with us.

We are currently recruiting a Hybrid Customer Success Specialist
- Strategic Accounts for our team in PA, United States.

This is a great role to take on the Hybrid Customer Success Specialist
- Strategic Accounts role at Informa Group Plc.

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