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Bilingual Help Desk Specialist — Hybrid​/Remote

Remote / Online - Candidates ideally in
Martinsburg, Berkeley County, West Virginia, 25402, USA
Listing for: Pet Valu
Full Time, Remote/Work from Home position
Listed on 2026-09-30
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 33000 - 43000 USD Yearly USD 33000.00 43000.00 YEAR
Job Description & How to Apply Below

Pet Valu is seeking a Bilingual Help Desk Analyst to support store, warehouse, and head office users across POS and related systems. The role emphasizes customer service, problem-solving, and hands-on testing of POS software in a hybrid work setting.

The candidate should have 1–2 years in help desk, strong communication skills in English and French, and comfort with MS Office. Retail POS experience is a plus; training will cover policies and procedures.

Consider building your career as a Bilingual Help Desk Specialist — Hybrid/Remote at Pet Valu.

This is a genuine opening to take on the Bilingual Help Desk Specialist — Hybrid/Remote role at Pet Valu.

As a Bilingual Help Desk Specialist — Hybrid/Remote, you will play an important part at Pet Valu in WV, United States.

We invite applications for the Bilingual Help Desk Specialist — Hybrid/Remote position located in WV, United States.

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