Remote Supervisor, Residential Customer Support
Tuscaloosa, Tuscaloosa County, Alabama, 35485, USA
Listed on 2026-10-01
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Customer Service/HelpDesk
Customer Service Rep
Point Broadband is seeking a Supervisor for Residential Customer Support to lead a high-volume remote call center team. You will coach Customer Support Specialists, monitor performance, and drive exceptional customer experiences while meeting goals.
The role requires strong leadership in telecommunications, a commitment to quality, and the ability to manage staffing, training, and escalations in a remote environment. A Associate degree and 5+ years in telecom support are preferred.
We have an opening for a Remote Supervisor, Residential Customer Support in AL, United States within Management & Operations, Sales.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 60.000 - 85.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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