Remote-First Customer Success Associate; Japan
New York, New York County, New York, 10261, USA
Listed on 2026-10-01
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Customer Service/HelpDesk
Customer Success Management, HelpDesk/Support, Customer Service Rep
Location: New York
Dotmatics is seeking a Customer Success Associate to join our Japan team. You will support the Customer Success Lead, ensuring high-quality service for Japanese customers throughout their journey.
You are organized, detail-oriented, a self-starter, and able to manage orders, documents, and day-to-day engagement with minimal supervision. You will navigate system workflows, coordinate with offshore teams, and maintain accurate data across internal tools, while upholding clear, proactive
Our team is growing, and we are hiring a Remote-First Customer Success Associate (Japan) in United States.
The advertised compensation is 26.000 - 35.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote-First Customer Success Associate (Japan) role in the description above.
We appreciate your interest in this position.
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