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Head of Customer Success AI-Driven Docs & Decks; Remote

Remote / Online - Candidates ideally in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for: Ethos
Remote/Work from Home position
Listed on 2026-10-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 116000 - 155000 USD Yearly USD 116000.00 155000.00 YEAR
Job Description & How to Apply Below
Position: Head of Customer Success for AI-Driven Docs & Decks (Remote)

Ethos is seeking experienced heads of customer success to lead CS and support operations for AI-assisted documentation tasks. The role focuses on creating and refining AI-generated documents, spreadsheets, and slide decks across key workflows, including health-score dashboards and renewal risk scorecards.

You will translate messy support and usage data into trusted quarterly business reviews and escalation runbooks for executives and customers alike, leveraging expert-level document

Are you ready to take on the Head of Customer Success for AI-Driven Docs & Decks (Remote) role at Ethos?

As a Head of Customer Success for AI-Driven Docs & Decks (Remote), you will play an important part at Ethos in United States.

We invite applications for the Head of Customer Success for AI-Driven Docs & Decks (Remote) position located in United States.

The following role is for a Head of Customer Success for AI-Driven Docs & Decks (Remote) with Ethos.

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