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Remote Tier 1 Customer Support Specialist

Remote / Online - Candidates ideally in
Nashville, Davidson County, Tennessee, 37247, USA
Listing for: Clutch Canada
Full Time, Remote/Work from Home position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Technical Support, Customer Success Management
Salary/Wage Range or Industry Benchmark: 50000 - 61000 USD Yearly USD 50000.00 61000.00 YEAR
Job Description & How to Apply Below

Tropic is hiring a Customer Support Specialist (Tier
1) to join our remote team in the United States. You will be the frontline for inbound requests, triaging tickets, and ensuring timely resolutions while upholding customer satisfaction across time zones.

The ideal candidate has 1–2 years in customer support, strong communication, and experience with Zendesk and procurement software. You’ll collaborate with Product, Engineering, and Success teams to optimize workflows and knowledge bases.

This Full Time role is for the Remote Tier 1 Customer Support Specialist role at Clutch Canada.

This Full Time position is for the Remote Tier 1 Customer Support Specialist role at Clutch Canada.

We are seeking a motivated Remote Tier 1 Customer Support Specialist to join Clutch Canada in United States.

Consider building your career as a Remote Tier 1 Customer Support Specialist at Clutch Canada.

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