Senior Vet Care Escalations Specialist; Remote
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-10-02
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Customer Success Management
Petco is seeking a Remote US Tier 2 Customer Support specialist for Vetco Call Center escalations. You will handle prescription approvals, account maintenance, reimbursements, and complex support issues via email, Salesforce, and Pet Pass notes.
Requires strong communication, data entry, and multi-tasking skills. The role involves collaborating with Pharmacy Partners and field teams to resolve issues and improve processes.
The Senior Vet Care Escalations Specialist (Remote) role at Petco is now open for applications in United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in United States.
This opportunity is part of our work in Bio & Pharmacology & Health, Sales.
The advertised compensation is 35.000 - 52.000.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).