Hospitality Experience Coordinator
Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listed on 2026-10-02
Washington, District of Columbia, 20022, USA
Listing for:
Sunkissedgetaways
Remote/Work from Home
position Listed on 2026-10-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator
Job Description & How to Apply Below
We are looking for a personable and detail-oriented Hospitality Experience Coordinator to assist clients with researching services, coordinating arrangements, and creating a smooth experience from the initial request through completion.
This role is well suited for someone who enjoys customer service, organization, research, and helping clients navigate different options based on their individual needs.
Key Responsibilities- Gather information about client preferences and requests
- Research accommodations, activities, transportation, and other available services
- Assist with coordinating reservations and related arrangements
- Communicate important information and updates to clients
- Review confirmations and details for accuracy
- Assist with modifications and special requests
- Maintain organized client records and documentation
- Follow up on outstanding information and upcoming arrangements
- Coordinate with hospitality and service providers when needed
- Provide responsive and professional client support
- Excellent communication and interpersonal skills
- Strong customer-service mindset
- High attention to detail
- Good organization and time-management abilities
- Comfortable researching information online
- Ability to learn new digital platforms and systems
- Reliable, professional, and responsive
- Previous hospitality, customer service, reservations, or related experience is helpful but not required
- Fully remote environment
- Comprehensive onboarding and training
- Continuing education opportunities
- Access to professional systems and resources
- Ongoing learning and skill development
- Collaborative team environment
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