Remote Customer Success Manager – MSP Client
Ithaca, Tompkins County, New York, 14850, USA
Listed on 2026-10-02
-
Customer Service/HelpDesk
Customer Success Management, HelpDesk/Support, Client Relationship Management, Customer Service Rep
i-Tech Support is seeking a Customer Success Manager for Managed Services. This remote role oversees the client lifecycle from onboarding through ongoing relationships, coordinating with vCIO, Service Delivery, Help Desk, and other teams to ensure timely actions and stakeholder alignment.
The CSM focuses on client experience, engagement, and retention rather than performing technical work or direct sales. Responsibilities include coordinating onboarding/offboarding, maintaining client records,
We invite applications for the Remote Customer Success Manager – MSP Client Experience position located in Town of Florida, NY, United States.
This posting is for the Remote Customer Success Manager – MSP Client Experience role at i-Tech Support, based in Town of Florida, NY, United States.
We are looking to fill the Remote Customer Success Manager – MSP Client Experience position at i-Tech Support in Town of Florida, NY, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).