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Virtual Entry-Level Customer Service Representative | REMOTE

Remote / Online - Candidates ideally in
Indianapolis, Hamilton County, Indiana, 46262, USA
Listing for: Globe Life AIL - Lisa Russel
Full Time, Remote/Work from Home, Commission-based only position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, Bilingual, Customer Success Management
Salary/Wage Range or Industry Benchmark: 32000 - 52000 USD Yearly USD 32000.00 52000.00 YEAR
Job Description & How to Apply Below
Position: Virtual Entry-Level Customer Service Representative | REMOTE | Weekly Pay
Location: Indianapolis

Virtual Entry-Level Customer Service Representative / 100% Remote / Weekly Pay

Company: AO | Globe Life
Location: 100% Remote – United States
Schedule: Full-Time | Flexible Schedule
Experience: Entry Level | No Prior Insurance Experience Required
Training: Comprehensive Training & Mentorship Provided

Start Your Career From Home — Training Provided

Ready to start a new career without giving up the flexibility of working from home?

AO is seeking friendly, motivated, and service-focused individuals to join our growing virtual team as Entry-Level Customer Service Representatives
.

You’ll connect with individuals and families through scheduled Zoom and phone appointments, answer questions, explain available benefit options, assist with enrollment, and provide ongoing client support.

No prior insurance experience is required. We provide the training, mentorship, licensing guidance, and professional development needed to help motivated individuals build a successful long-term career.

Why You’ll Love This Opportunity
  • 100% Remote – Work From Home
  • Entry Level – No Experience Required
  • Qualified Leads Provided – No Cold Calling
  • Weekly Performance-Based Pay + Bonuses
  • Flexible Schedule
  • Full Training & One-on-One Mentorship
  • Leadership & Career Advancement Opportunities
What You’ll Do

As a Virtual Customer Service Representative
, you’ll focus on helping clients while creating a professional and positive experience from the initial conversation through ongoing support.

Key Responsibilities
  • Connect with clients through scheduled Zoom and phone appointments
  • Listen to client needs and answer questions professionally
  • Explain available life, accident, and supplemental health benefit options
  • Provide clear information to help clients make informed decisions
  • Assist clients through applications and enrollment
  • Provide ongoing customer service and policy support
  • Assist with policy reviews and beneficiary updates
  • Maintain accurate client records and follow-up communication
  • Build long-term client relationships through trust and exceptional service
  • Participate in weekly training, coaching, and professional development
What We Offer
100% Remote Work

Work from home and eliminate the daily commute. Client appointments, training, coaching, and team meetings are conducted virtually.

Flexible Schedule

Build a schedule that supports your lifestyle and personal priorities while maintaining the consistency necessary to achieve your professional goals.

Qualified Leads Provided

Focus your time on helping individuals who have requested information about available benefits.

No traditional cold calling and no purchasing leads.

Weekly Pay + Performance Bonuses

Compensation opportunities may include:

  • Weekly commission-based pay
  • Performance bonuses
  • Uncapped earning potential
  • Renewal and residual income opportunities
  • Leadership compensation as you advance

This is a performance-based opportunity rather than a guaranteed hourly wage or salary. Individual earnings vary based on production and results.

Training & Mentorship From Day One

You don’t need previous insurance experience to get started.

Training and professional development include:

  • Comprehensive virtual onboarding
  • Insurance licensing guidance
  • Product and benefits education
  • Customer service training
  • One-on-one mentorship
  • Weekly virtual training calls
  • Professional development workshops
  • Leadership training and coaching

You’ll learn directly from experienced professionals while developing valuable communication, customer service, relationship-building, and leadership skills
.

Performance Rewards & Incentives

Outstanding performers may qualify for additional company recognition and incentives, including:

  • Incentive Trips – Destinations such as Cabo, Tulum, Las Vegas, and Cancun
  • Vehicle Incentives – Including opportunities to earn Jeep…
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