FULLY REMOTE- Claims Customer Service Representative
San Antonio, Bexar County, Texas, 78208, USA
Listed on 2026-10-02
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Spanish Customer Service
TEKsystemsis hiring a FULLY REMOTE Claims Customer Service Representative towork for a financial client.
This position would interview right away and would start within the next couple of weeks!
Job Description- Average 40-50 Customer Service Calls per day
- Provide customers with timely, accurate, and customer-focused benefit and claim information.
- Solicit and enter the information needed to enter and process claims accurately and in a timely manner
- Record summaries of information exchanged in our claim system with a high level of accuracy and detail easily understood by the user
- Issue timely and accurate claim acknowledgement correspondence
- Process incoming documents with high coding integrity and distribute immediately
- Supplemental health claims experience
- Knows CPT/HCPCS/REV/ICD 10 codes and the forms that providers and facilities use to bill insurance companies
- 1-2+ Years of previous experience within health insurance claims and benefits particularly, Scheduled Accident, Critical Illness, or Hospital Indemnity
- 1+ year call center experience (remote call center preferred)
- Know how to read medical claims forms (HCFA 1500 & UB04)
- Understand how to read medical records, EOBs, CPT codes is helpful
Monday
- Friday- 10:30am-7:00pm CST
$20-22/hr. (based off experience)
Job Type & LocationThis is a Contract to Hire position based out of Houston, TX.
Pay and BenefitsThe pay range for this position is $20.00 - $22.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
This is a fully remote position.
Final date to receive applicationsThis position is anticipated to close on Oct 9, 2026.
About TEKsystemsWe're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global ServicesWere a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.
Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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