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Remote Senior SaaS Customer Support Specialist; UK

Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listing for: Alt Legal
Full Time, Remote/Work from Home position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 56000 - 86000 USD Yearly USD 56000.00 86000.00 YEAR
Job Description & How to Apply Below
Position: Remote Senior SaaS Customer Support Specialist (UK)

Alt Legal is seeking a Senior Customer Support Specialist for a fully remote role, UK-based applicants only. You will support two IP platforms, primarily WebTMS initially, ensuring top-tier client service and data integrity across client data and reporting.

This is a full-time role with standard daytime hours and training for new team members. You will train customers, maintain CRM data, and collaborate with Product and Customer Success teams to improve adoption and satisfaction.

We are currently recruiting a Remote Senior SaaS Customer Support Specialist (UK) for our team in United States.

Are you ready to take on the Remote Senior SaaS Customer Support Specialist (UK) role at Alt Legal?

We would love to welcome a new Remote Senior SaaS Customer Support Specialist (UK) to our organisation in United States.

Position Requirements
10+ Years work experience
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