Entry-Level Client Support Specialist | Work From Home

Entry-Level Client Support Specialist | Work From Home

Company: AO (American Income Division)
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)

Are you looking for a career where your effort is valued, your growth is supported, and your achievements are recognized?

AO is seeking motivated, service-oriented individuals to join our team as Remote Client Representatives. This opportunity is ideal for professionals who enjoy helping others, building relationships, and growing within a supportive, performance-driven culture.

Whether you’re beginning a new career or bringing experience in customer service, healthcare, retail, hospitality, education, or sales, we’ll provide the training, mentorship, and support needed to help you succeed.

No prior insurance experience is required.

For more than 70 years , AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.

As part of the Globe Life family of companies, we’re committed to developing professionals through mentorship, continuous learning, and performance-based career advancement.

As a Remote Client Representative, you’ll work directly with clients who have requested information regarding their benefits and coverage options.

• Meet with clients through Zoom and phone appointments
• Answer questions regarding available benefits and coverage options
• Explain products and services clearly and professionally
• Assist clients with applications, enrollment, and policy updates
• Provide ongoing customer support and follow-up communication
• Build strong, long-term client relationships
• Maintain accurate client records and documentation

• Participate in ongoing virtual training and coaching
• Develop communication, leadership, and customer service skills
• Learn industry products, systems, and best practices
• Collaborate with a supportive remote team
• Continue growing through mentorship and professional development

Your dedication and performance are recognized through opportunities such as:

• Performance-based bonuses
• Company recognition programs
• Leadership awards
• Incentive trips and retreats
• Team celebrations and special events

• Structured onboarding
• Twice-weekly virtual training sessions
• Leadership mentoring
• Ongoing coaching and skill development
• Clear pathways for career advancement

• Work from anywhere within the United States
• Flexible scheduling options
• No commuting
• Modern virtual work environment

• Medical reimbursement program for qualifying representatives
• Company-supported life insurance
• Residual income opportunities
• Union-supported work environment
• Advanced virtual technology and collaboration tools

Successful candidates typically demonstrate:

• Excellent communication and interpersonal skills
• Positive attitude and willingness to learn
• Strong work ethic and accountability
• Attention to detail and organizational skills
• Ability to work independently in a remote environment
• Professionalism and integrity
• Desire for continuous personal and professional growth

Experience in any of the following areas is beneficial:

• Customer Service
• Client Relations
• Sales
• Retail
• Hospitality
• Healthcare
• Administrative Support
• Call Center Operations

No insurance experience is required. We provide comprehensive training and mentorship for motivated individuals.

• Must be at least 18 years of age
• Must be legally authorized to work in the United States
• Must be physically located within the United States
• Computer or laptop
• Reliable high-speed…