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Strategic SaaS Customer Success Manager - Remote

Remote / Online - Candidates ideally in
Sanford, York County, Maine, 04073, USA
Listing for: Nelnet
Remote/Work from Home position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 75000 - 80000 USD Yearly USD 75000.00 80000.00 YEAR
Job Description & How to Apply Below

Campus Guard, a Nelnet Company, is seeking a remote Customer Success Manager to own the client lifecycle and drive measurable outcomes from our SaaS platform and services. You will act as a trusted advisor, monitor client health, and coordinate with internal teams to ensure successful, compliant engagements.

Ideal candidates have 3–5 years in client success or related roles, a Bachelor’s degree, and PCIP certification within 12 months.

We are currently recruiting a Strategic SaaS Customer Success Manager
- Remote for our team in Augusta, ME, United States.

We appreciate your interest in this position.

Join Nelnet and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Strategic SaaS Customer Success Manager
- Remote role at Nelnet, based in Augusta, ME, United States.

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