Slovak Speaking CS Hospitality Department - Remote Work in Greece

Mercier Consultancy Group is seeking a Slovak Reservations Agent to join their team supporting  operations in Greece. This role offers free accommodation, making it an ideal opportunity for candidates looking to work abroad in a dynamic and supportive environment.

• Assist Slovak-speaking customers with accommodation bookings through phone, email, and chat.

• Provide accurate and comprehensive information about properties, prices, and  policies.

• Manage booking amendments, cancellations, and special requests efficiently.

• Resolve customer inquiries and issues promptly and professionally to ensure a positive experience.

• Keep detailed records of customer interactions and bookings using ’s reservation system.

• Collaborate with team members to achieve high standards of customer service and satisfaction.

• Fluency in Slovak (spoken and written) is essential; proficiency in English is a plus.

• Experience in customer service or related roles is preferred.

• Strong communication and interpersonal skills.

• Ability to handle challenging situations calmly and effectively.

• Willingness to relocate and adapt to life in Greece.

• Positive attitude towards learning and professional growth in a multicultural setting.

• Fully Paid Relocation Package

• Competitive monthly Salary

• Monthly Performance Bonus

• Fully Paid Training

• Health Insurance

• 2 Extra Salaries Per Year

• And Much More…