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Remote Customer Success Manager Ops

Remote / Online - Candidates ideally in
Fontana, San Bernardino County, California, 92334, USA
Listing for: ShipHawk
Remote/Work from Home position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 85000 - 110000 USD Yearly USD 85000.00 110000.00 YEAR
Job Description & How to Apply Below
Position: Remote Customer Success Manager, Growth & Ops

Ship Hawk is seeking a Customer Success Manager to own ongoing success and growth for a portfolio of customers using our WMS and TMS solutions. You will understand each customer’s operations, drive adoption, and identify expansion opportunities within a fast-paced SaaS environment.

The role emphasizes serving as a trusted operational partner, collaborating across teams, and delivering measurable outcomes that align with customer objectives and Ship Hawk’s strategic goals.

The Remote Customer Success Manager, Growth & Ops position in the Management & Operations, Sales field is open for applications.

This posting is for the Remote Customer Success Manager, Growth & Ops role at Ship Hawk, based in Santa Barbara, CA, United States.

We are looking to fill the Remote Customer Success Manager, Growth & Ops position at Ship Hawk in Santa Barbara, CA, United States.

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