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Remote Member Experience Guide: Elevate Care & Trust

Remote / Online - Candidates ideally in
Wausau, Marathon County, Wisconsin, 54401, USA
Listing for: SCAN Health Plan
Remote/Work from Home position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 25000 - 30000 USD Yearly USD 25000.00 30000.00 YEAR
Job Description & How to Apply Below

SCAN Health Plan is seeking a Seasonal Member Experience Guide to serve as a trusted partner for our members, handling inquiries with empathy and accountability. This role emphasizes Member Obsession and delivering high-quality, meaningful service that strengthens loyalty.

You will connect with empathy, own the end-to-end experience, and strive for first-call resolution while translating benefits and processes into clear guidance.

For the Remote Member Experience Guide:
Elevate Care & Trust position at SCAN Health Plan, we are reviewing applications now.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Member Experience Guide:
Elevate Care & Trust role in the description above.

We appreciate your interest in this position.

Join SCAN Health Plan and contribute to our ongoing work.

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