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FOLIO Customer Success Specialist — Remote

Remote / Online - Candidates ideally in
Bangor, Penobscot County, Maine, 04401, USA
Listing for: EBSCO Information Services, Inc.
Remote/Work from Home position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, CRM Systems & Management, Account Manager, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 81000 - 116000 USD Yearly USD 81000.00 116000.00 YEAR
Job Description & How to Apply Below

EBSCO Information Services is seeking a FOLIO Customer Account Specialist to manage a specified group of library users, serving as the primary support, success, and relationship manager for FOLIO customers. You will coordinate with the PM, Development, Hosting, and Implementation teams to understand needs and provide technical insight for effective support.

Remote-friendly, candidates within 30 miles of hub offices may be onsite periodically; otherwise this role is fully remote.

Step into the FOLIO Customer Success Specialist — Remote role at EBSCO Information Services, Inc. in Augusta, ME, United States and grow with us.

Consider building your career as a FOLIO Customer Success Specialist — Remote at EBSCO Information Services, Inc.

The FOLIO Customer Success Specialist — Remote position in the Sales field is open for applications.

We have an opening for a FOLIO Customer Success Specialist — Remote in Augusta, ME, United States within Sales.

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