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Remote Social Support Specialist - Customer Care

Remote / Online - Candidates ideally in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: Lyft
Remote/Work from Home position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Management
Salary/Wage Range or Industry Benchmark: 30000 - 38000 USD Yearly USD 30000.00 38000.00 YEAR
Job Description & How to Apply Below
Position: Remote Social Support Specialist - Real-Time Customer Care

Lyft is hiring a remote Social Media Support specialist based in the Toronto area. You will be the voice for Lyft on social platforms, resolving customer issues with empathy and clarity, and collaborating with Product and Marketing to maintain a unified support voice.

Ideal candidates have at least 1 year in customer service or sales, strong written communication, and the ability to work independently while staying aligned with the Lyft brand.

The Remote Social Support Specialist
- Real-Time Customer Care position in the Management & Operations, Sales field is open for applications.

Join Lyft and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote Social Support Specialist
- Real-Time Customer Care role at Lyft, based in Toronto, OH, United States.

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