Customer Care Advisor | Remote Zoom

Customer Care Advisor | 100% Remote

Globe Life AO | 100% Remote | U.S. Applicants | Flexible Schedule | Leadership Development | Training Provided

Globe Life AO is seeking motivated
customer service professionals, team leaders, supervisors, managers, and aspiring leaders
to join our growing virtual organization as
Remote Customer Service Team Leaders
.

This opportunity combines
customer service, client relationship management, team development, coaching, and leadership
in a 100% remote environment.

You’ll work directly with individuals and families while developing and supporting representatives on your team. Whether you’re an experienced manager or a strong customer-service professional ready to take the next step into leadership, you’ll receive
structured training, ongoing mentorship, and professional development
designed to help you grow.

• 100% Remote / Work From Home
• Flexible Scheduling
• Weekly Commission-Based Pay
• Performance & Leadership Bonuses
• Qualified Client Opportunities Provided
• No Traditional Cold Calling
• Training & Leadership Mentorship
• Renewal & Residual Income Opportunities
• Advancement Into Management & Senior Leadership

As a
Remote Customer Service Team Leader
, you’ll combine hands‑on client service with leadership, coaching, and team development.

• Recruit, onboard, train, and mentor developing representatives
• Conduct virtual coaching and professional-development sessions
• Establish performance expectations and individual goals
• Monitor progress and identify coaching opportunities
• Help representatives improve communication, client-service, and relationship‑building skills
• Encourage accountability, consistency, and professional growth
• Recognize strong performance and leadership potential
• Help develop future trainers, mentors, and team leaders
• Foster a positive, collaborative, and performance-focused remote culture

• Meet with clients through scheduled Zoom and phone appointments
• Connect with individuals who have requested information about available benefits
• Ask questions to understand individual and family needs
• Explain available life, accident, and supplemental health insurance options
• Answer questions clearly and professionally
• Recommend appropriate benefit solutions
• Guide eligible clients through applications and enrollment
• Conduct policy reviews and assist with service needs
• Maintain long-term relationships through professional follow‑up
• Maintain accurate digital records and documentation

Spend more time serving clients and developing your team instead of searching for prospects.

Representatives connect with individuals who have
requested information regarding available benefits
.

No traditional cold calling and no requirement to purchase leads.

Our approach focuses on:

Understanding Needs Educating Clients Providing Solutions Enrollment Ongoing Service

This is a
commission-based independent contractor opportunity
, not a guaranteed hourly or salaried customer‑service management position.

Income opportunities may include:

• Weekly commission payments
• Personal production commissions
• Performance bonuses
• Leadership incentives
• Team‑based compensation when applicable
• Renewal income
• Long‑term residual income opportunities
• Recognition and achievement incentives

There is
no fixed earnings ceiling on personal commission‑based production
.

Actual earnings vary based on individual and team activity, production, performance, and results.

Build your career and lead your team from home.

Your virtual work environment may include:

• Zoom client consultations
• Virtual team meetings
• Online coaching and training
• Digi…