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Remote Customer Success Renewal Analyst

Remote / Online - Candidates ideally in
Farmington Hills, Oakland County, Michigan, USA
Listing for: J.D. Power
Full Time, Remote/Work from Home position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
  • Business
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 56000 - 65000 USD Yearly USD 56000.00 65000.00 YEAR
Job Description & How to Apply Below

JD Power seeks a Chrome Customer Success Analyst to drive renewals and growth for SMB customers remotely in the USA. You will partner with Sales, Legal, and Finance to renew terms, monitor usage, and mitigate churn while expanding product adoption across enterprise and mid-market accounts.

The role emphasizes data-driven decision making, strong communication, and a customer-centric approach, with a starting salary in the 56k–65k USD range, depending on experience and location.

This Full Time opening is for the Remote Customer Success Renewal Analyst role at J.D. Power.

We are looking to fill the Remote Customer Success Renewal Analyst position at J.D. Power in Troy, MI, United States.

The Remote Customer Success Renewal Analyst role at J.D. Power is now open for applications in Troy, MI, United States.

Join us at J.D. Power as our next Remote Customer Success Renewal Analyst in Troy, MI, United States.

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