Remote Customer Success Manager: Onboarding & Growth
Cape Coral, Lee County, Florida, 33904, USA
Listed on 2026-10-02
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, HelpDesk/Support, Technical Support
Nex Gen Technologies is seeking a Customer Success Manager to directly engage with assigned customers, managing all support-related functions and ensuring SLA performance. The role will onboard new customers, train users, and maintain strong relationships to drive satisfaction and possible upsell opportunities.
The CSM will handle inbound communications from BPO clients and Virtual Office subscriptions, provide solutions, and coordinate with internal teams to optimize the customer lifecycle.
Step into the Remote Customer Success Manager:
Onboarding & Growth role at Nex Gen Technologies, LLC in Boca Raton, FL, United States and grow with us.
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Join Nex Gen Technologies, LLC and contribute to our ongoing work.
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This posting is for the Remote Customer Success Manager:
Onboarding & Growth role at Nex Gen Technologies, LLC, based in Boca Raton, FL, United States.
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