Remote Escalation Resolution Specialist
Mount Pleasant, Charleston County, South Carolina, 29464, USA
Listed on 2026-10-02
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
First American is seeking a Customer Resolution Specialist to handle high-level customer escalations via phone, email or written communications. You will research, troubleshoot, and coordinate with relevant business areas to close complaints while keeping detailed records and ensuring the customer's voice is heard.
The role emphasizes strong written communication, data entry accuracy, and professional interaction with customers, with remote/work-from-home options available in the USA.
We have an opening for a Remote Escalation Resolution Specialist in Fort Mill, SC, United States within Sales, IT & Technology.
For the Remote Escalation Resolution Specialist position at First American, we are reviewing applications now.
Step into the Remote Escalation Resolution Specialist role at First American in Fort Mill, SC, United States and grow with us.
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