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US Remote Customer Support & Billing Specialist

Remote / Online - Candidates ideally in
Stockton, San Joaquin County, California, 95201, USA
Listing for: Meshy AI
Remote/Work from Home position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 70000 - 95000 USD Yearly USD 70000.00 95000.00 YEAR
Job Description & How to Apply Below
Position: US Remote Customer Support & Billing Specialist (ET Hours)

Meshy AI seeks a billing support specialist to manage the full subscription lifecycle during US Eastern Time hours. You will handle general product questions, refunds, discounts, and disputes, working with Product, Engineering, and Finance to resolve issues.

You will also shape billing policies, create self-serve help articles, and analyze ticket data to drive improvements. Prior SaaS billing experience and strong English communication are required.

Are you ready to take on the US Remote Customer Support & Billing Specialist (ET Hours) role at Meshy AI?

We are seeking a motivated US Remote Customer Support & Billing Specialist (ET Hours) to join Meshy AI in Sunnyvale, CA, United States.

Consider building your career as a US Remote Customer Support & Billing Specialist (ET Hours) at Meshy AI.

The US Remote Customer Support & Billing Specialist (ET Hours) position in the Management & Operations, Sales field is open for applications.

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