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Remote Banking Customer Care Specialist

Remote / Online - Candidates ideally in
Lakewood, Pierce County, Washington, 98439, USA
Listing for: UMB Bank
Full Time, Remote/Work from Home position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
    Banking & Finance, Bank Customer Service, Bilingual
  • Finance & Banking
    Banking & Finance, Bank Customer Service
Salary/Wage Range or Industry Benchmark: 39000 - 57000 USD Yearly USD 39000.00 57000.00 YEAR
Job Description & How to Apply Below

UMB Bank is seeking a Customer Care Specialist to deliver an unparalleled customer experience for consumer loans and related products. You will serve as SME and main point of contact for call center agents, branch staff, and internal partners to resolve complex inquiries and escalations.

Role requires an associate degree or equivalent experience, 2 years in loan customer service, and strong communication skills. Remote work with a 10:30am–7pm CT schedule is typical.

This posting is for the Remote Banking Customer Care Specialist role at UMB Bank, based in Olympia, WA, United States.

This Full Time role is for the Remote Banking Customer Care Specialist role at UMB Bank.

We are seeking a motivated Remote Banking Customer Care Specialist to join UMB Bank in Olympia, WA, United States.

Consider building your career as a Remote Banking Customer Care Specialist at UMB Bank.

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