Customer Success Manager; Fully Remote
Remote / Online - Candidates ideally in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-10-02
Phoenix, Maricopa County, Arizona, 85003, USA
Listing for:
Stay AI
Remote/Work from Home
position Listed on 2026-10-02
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Business
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
- Continuously monitor and enhance the customer experience
- Proactively identify and address any issues or opportunities
Client Management:
- Set and manage client expectations with detailed success plans
- Define scope, understand risks, and assign team members
Strategic Partnership:
- Own relationships with enterprise and mid-market merchants
- Identify opportunities to level up subscription programs
- Communicate thoughtfully on technical and non-technical questions
- Contribute to a positive, inclusive team environment
Stay AI is powered by savvy DTC industry vets who have been building subscription programs for over ten years, working with over 300 subscription-focused CPG brands. The company is remote-first with annual offsite retreats and a collaborative culture.
Consider building your career as a Customer Success Manager (Fully Remote) at Stay AI.
The Customer Success Manager (Fully Remote) position in the Management & Operations, Sales field is open for applications.
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