Remote Customer Service Manager - Own Escalations & Excellence
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-10-02
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Bilingual -
Management
Client Relationship Management
Conexwest is seeking an experienced Customer Service Manager to lead our CS function and ensure a high level of service across the customer journey. This is a hands-on leadership role with coaching, complex issue ownership, and escalation management.
You will coordinate with Sales, Dispatch, Operations, Production, Supply Chain, Accounting, and other departments to resolve concerns, set clear KPIs, and drive process improvements. The role is fully remote with US Pacific Time hours.
Step into the Remote Customer Service Manager
- Own Escalations & Excellence role at Conexwest in United States and grow with us.
Are you ready to take on the Remote Customer Service Manager
- Own Escalations & Excellence role at Conexwest?
We would love to welcome a new Remote Customer Service Manager
- Own Escalations & Excellence to our organisation in United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).