Associate Customer Success Specialist; Fully Remote
Remote / Online - Candidates ideally in
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-10-02
Nashville, Davidson County, Tennessee, 37247, USA
Listing for:
CDK Global
Remote/Work from Home
position Listed on 2026-10-02
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, HelpDesk/Support, Customer Service Rep, Technical Support
Job Description & How to Apply Below
- Support client adoption and satisfaction by delivering foundational product guidance.
- Work with Customer Success teams to help clients achieve utilization benchmarks.
What You'll Do:
- Provide guidance on CDK systems and deliver product walkthroughs.
- Assist with training sessions, webinars, and reference materials.
- Document interactions and escalate blockers promptly.
Who You Are:
- Strong communicator with a customer service mindset.
- Automotive experience required; dealership familiarity preferred.
- Able to work independently and travel up to 25%.
CDK Global is a leading provider of cloud-based software to dealerships and OEMs across automotive and related industries. The company fosters an inclusive culture that values curiosity, ownership, openness, and creating possibilities.
The Associate Customer Success Specialist (Fully Remote) position in the Management & Operations, Sales field is open for applications.
Learn more about the Associate Customer Success Specialist (Fully Remote) role in the description above.
Position Requirements
10+ Years
work experience
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