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Remote Financial Member Services Agent

Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listing for: Provident Credit Union
Remote/Work from Home position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support, Customer Service Rep, Bilingual, Bank Customer Service
Salary/Wage Range or Industry Benchmark: 31000 - 45000 USD Yearly USD 31000.00 45000.00 YEAR
Job Description & How to Apply Below
Location: New York

Provident Credit Union is seeking a Remote Member Services Agent / Call Center Agent. The role involves handling 60+ daily inbound and outbound contacts across phone, email, service requests, and chat to assist members across a range of accounts.

The position supports cross-selling and adherence to BSA/OFAC rules within a collaborative team environment. You will need strong listening and verbal communication skills, plus excellent written communication.

This is an excellent opening to take on the Remote Financial Member Services Agent role at Provident Credit Union.

Learn more about the Remote Financial Member Services Agent role in the description above.

We appreciate your interest in this position.

Join Provident Credit Union and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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