Remote SaaS Customer Support & Training Specialist
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-10-02
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Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Success Management
somewhere is seeking a Customer Support & Training Specialist to join our remote team. You will handle fast, effective chat and email support, guide users through the platform, and monitor engagement to reduce churn. Expect collaboration with product teams and ongoing knowledge-base updates.
Applicants should have 5+ years in SaaS customer support, strong communication, and comfort with outbound training calls. This role is fully remote with flexible hours and ongoing training content creation.
Our team is growing, and we are hiring a Remote SaaS Customer Support & Training Specialist in United States.
This role, Remote SaaS Customer Support & Training Specialist at somewhere, could be your next move.
Are you ready to take on the Remote SaaS Customer Support & Training Specialist role at somewhere?
We would love to welcome a new Remote SaaS Customer Support & Training Specialist to our team in United States.
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