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Remote CX Specialist: Luxury Fashion Support & Styling

Remote / Online - Candidates ideally in
Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Thirtyonejane
Full Time, Remote/Work from Home position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 40000 - 55000 USD Yearly USD 40000.00 55000.00 YEAR
Job Description & How to Apply Below

Thirty-One Jane, a remote-first fashion boutique based in Charlotte, NC, seeks a Remote Customer Experience (CX) Specialist to guide customers through their online shopping journey. You will handle orders, tracking, returns, and provide sizing advice with a warm, high-touch tone that reflects a luxury boutique experience.

You will work across email, live chat, and social channels, applying your knowledge of Shopify and helpdesk tools to resolve inquiries efficiently and maintain brand

The Remote CX Specialist:
Luxury Fashion Support & Styling role at Thirtyonejane is now open for applications in Charlotte, NC, United States.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in Charlotte, NC, United States.

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