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Member Support Specialist; Fully Remote
Remote / Online - Candidates ideally in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-10-02
Phoenix, Maricopa County, Arizona, 85003, USA
Listing for:
Partner Company
Remote/Work from Home
position Listed on 2026-10-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
- Respond to member inquiries via email, live chat, and phone.
- Manage high-volume support queue and meet response time goals.
- Coordinate with internal teams for specialized issue resolution.
Requirements:
- 1-3 years customer-facing support experience.
- Strong communication and problem-solving skills.
- Familiarity with AI-assisted workflows and healthcare privacy.
- Hourly compensation of $22-$26 USD with equity opportunity.
- Medical, dental, vision, and mental health resources.
- Flexible time off, paid holidays, and parental leave.
This company provides digital healthcare services for ongoing care. It fosters a remote-first culture that values thoughtful communication, sound judgment, and mission-driven work.
We invite applications for the Member Support Specialist (Fully Remote) position located in United States.
For the Member Support Specialist (Fully Remote) position at Partner Company, we are reviewing applications now.
Step into the Member Support Specialist (Fully Remote) role at Partner Company in United States and grow with us.
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