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Strategic Customer Success Manager - Remote SaaS

Remote / Online - Candidates ideally in
Tooele, Tooele County, Utah, 84074, USA
Listing for: Nelnet
Remote/Work from Home position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 75000 - 80000 USD Yearly USD 75000.00 80000.00 YEAR
Job Description & How to Apply Below

Campus Guard, a Nelnet Company, is seeking a Customer Success Manager (CSM) to own the client lifecycle and ensure measurable outcomes from our SaaS platform and consulting services. You will partner with clients as a trusted advisor, focusing on compliance achievement, security posture, and platform adoption, while coordinating internally for long-term retention.

Role requires 3–5 years in client success or related fields, with a bachelor’s degree and PCIP certification within 12 months.

The Strategic Customer Success Manager
- Remote SaaS position in the Management & Operations, Sales field is open for applications.

We invite applications for the Strategic Customer Success Manager
- Remote SaaS position located in Draper, UT, United States.

The following position is for a Strategic Customer Success Manager
- Remote SaaS with Nelnet.

Our organisation is growing, and we are hiring a Strategic Customer Success Manager
- Remote SaaS in Draper, UT, United States.

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