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Remote Customer Success Manager for Auto Dealers

Remote / Online - Candidates ideally in
Ann Arbor, Washtenaw County, Michigan, 48103, USA
Listing for: J.D. Power
Remote/Work from Home position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Account Manager
Salary/Wage Range or Industry Benchmark: 57000 - 75000 USD Yearly USD 57000.00 75000.00 YEAR
Job Description & How to Apply Below

JD Power is seeking a Customer Success Manager to be the strategic advocate for a defined portfolio of automotive dealers and dealer groups. You will ensure customers derive measurable value from our software and data products, driving satisfaction, retention, and growth while managing account health and risk across the lifecycle.

You’ll build deep stakeholder relationships, partner with Sales, Implementation, and Customer Solutions, and translate business goals into actionable success plans.

We invite applications for the Remote Customer Success Manager for Auto Dealers position located in Troy, MI, United States.

Join J.D. Power and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote Customer Success Manager for Auto Dealers role at J.D. Power, based in Troy, MI, United States.

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