Customer Care Advisor | Remote Zoom

Company: AO | Globe Life
Location: 100% Remote – United States
Schedule: Full-Time | Flexible Schedule
Experience: Entry-Level Friendly | Training & Mentorship Provided
Compensation: Performance-Based | Weekly Pay + Bonuses

_ Are you a strong communicator who enjoys helping people and building meaningful relationships? _

AO is expanding our remote team and seeking motivated, customer-focused professionals to join us as Remote Representatives
. In this role, you’ll connect virtually with individuals and families, answer questions, explain available benefits, assist with enrollment, and provide ongoing client support.

Our mission is simple:

To protect every child and serve all working people.

Whether you’re beginning a new career or bringing experience from customer service, healthcare, hospitality, retail, education, administration, or sales, we provide the training, mentorship, and professional development needed to help you succeed.

100% Work From Home
Qualified Leads Provided – No Cold Calling
Weekly Performance-Based Pay + Bonuses
Flexible Scheduling
No Prior Insurance Experience Required
Training & Mentorship Provided
Leadership & Career Advancement Opportunities

As a Remote Representative , your primary focus will be providing an outstanding client experience while helping families understand their available benefit options.

• Connect with clients through scheduled Zoom and phone appointments
• Build professional, long-term client relationships
• Listen to clients’ needs and answer benefit-related questions
• Explain available life, accident, and supplemental health coverage options
• Provide clear, personalized guidance based on individual needs
• Assist clients with applications and enrollment
• Provide ongoing customer service and policy support
• Assist with policy reviews and beneficiary updates
• Maintain accurate digital records and follow-up communication
• Participate in ongoing virtual training, coaching, and professional development

Work from home while connecting with clients, mentors, and teammates through virtual platforms.

Build a schedule that supports your personal priorities while maintaining the consistency and accountability necessary to serve clients successfully.

Spend your time helping individuals who have requested information about available benefits.

No traditional cold calling and no purchasing leads.

Compensation opportunities may include:

• Weekly commission-based pay
• Performance bonuses
• Uncapped earning potential
• Renewal and residual income
• Leadership compensation opportunities

This is a performance-based opportunity rather than a guaranteed hourly or salaried position. Individual earnings vary based on production and results.

Build long-term income potential through eligible policy renewals and continued client relationships, subject to applicable vesting and contract requirements.

No previous insurance experience is required.

You’ll receive access to:

• Comprehensive virtual onboarding
• Insurance licensing guidance
• Product and benefits education
• Customer service training
• One‑on‑one mentorship
• Weekly virtual coaching
• Professional development workshops
• Leadership development and advancement training

We value coachability, consistency, accountability, and a willingness to grow
.

Qualifying representatives may have access to:

• Health insurance reimbursement program
• Company-supported life insurance
• Accidental death benefit coverage
• Renewal and residual income opportunities
• Union representation and…