FOLIO Customer Success Lead - Remote
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-10-02
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Account Manager, HelpDesk/Support
EBSCO Information Services (EIS) is seeking a FOLIO Customer Account Specialist to manage a group of customers and serve as the primary support, success, and relationship manager for FOLIO users. You will collaborate with the FOLIO PM, Development, Hosting, and Implementation teams to understand needs and provide technical insight for effective support.
The role emphasizes SLA management, proactive engagement, and ongoing training for internal teams.
This role, FOLIO Customer Success Lead
- Remote at EBSCO, could be your next career step.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the FOLIO Customer Success Lead
- Remote role at EBSCO, based in United States.
We are looking to fill the FOLIO Customer Success Lead
- Remote position at EBSCO in United States.
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