Remote Healthcare Customer Guide Specialist
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-10-02
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Customer Service/HelpDesk
Customer Service Rep
Guidehealth is seeking a Customer Guide Engagement Specialist to deliver empathetic, proactive support for members, patients, and providers. You will manage inbound/outbound inquiries, enrollment outreach, and wellness outreach while ensuring privacy and regulatory compliance.
The role emphasizes clear, customer-centered communication, use of portal resources, and collaboration with care management and claims teams to resolve issues and improve outcomes.
This is a strong opening to take on the Remote Healthcare Customer Guide Specialist role at Guidehealth.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Healthcare Customer Guide Specialist role in the description above.
We appreciate your interest in this position.
Join Guidehealth and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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