Remote SaaS Mid-Market Customer Success Manager
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-10-02
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Customer Service/HelpDesk
Customer Success Management, Account Manager
Popl Co is seeking a Customer Success Manager (Mid-Market) to manage a portfolio of mid-market customers, ensuring onboarding, adoption, and value realization from our SaaS platform. You will report to the Director of Customer Success and collaborate with customers and internal teams to drive revenue retention, usage, and satisfaction within your accounts.
You will lead onboarding, monitor health, build strong relationships, educate customers through virtual training, and conduct quarterly
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