Federal Insurance Customer Service Agent; Fully Remote
Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listed on 2026-10-02
Washington, District of Columbia, 20022, USA
Listing for:
TP Gov Services
Seasonal/Temporary, Remote/Work from Home
position Listed on 2026-10-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support, English Customer Service
Job Description & How to Apply Below
- Provide exceptional customer service to federal employees navigating insurance benefits and enrollment options.
- Handle inbound and outbound calls while documenting inquiries in web-based systems.
- Paid training lasts approximately one week with mandatory attendance.
- Work Monday through Friday between 8:00 AM and 9:00 PM EST with schedules varying by business needs.
- High School Diploma or GED and prior customer service experience preferred.
- Strong computer navigation skills with ability to use dual monitors and multiple databases.
- This temporary position is expected to continue through December with opportunities for additional hours.
- TP Gov Services offers a transfer program for team members in good standing.
TP Gov Services provides customer service and support for federal employee insurance programs. The company emphasizes a supportive, fast-paced environment and offers a dedicated employee transfer program for temporary team members.
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