Bilingual Lead Associate Remote Tolling Support Coaching
North Tonawanda, Niagara County, New York, 14120, USA
Listed on 2026-10-02
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Customer Service/HelpDesk
Bilingual, Customer Service Rep
TTEC is hiring a Bilingual Lead Associate to work remotely in New York, USA. You’ll mentor CSRs, answer questions, and escalate issues to deliver exceptional customer experiences while supporting tolling operations.
You’ll report to the Customer Service Team Lead and help coach on call handling, processing procedures, and quality documentation, contributing to a positive team culture and performance.
We would love to welcome a new Bilingual Lead Associate Remote Tolling Support Coaching to our organisation in Town of Malta, NY, United States.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Bilingual Lead Associate Remote Tolling Support Coaching role at teletech, based in Town of Malta, NY, United States.
We are looking to fill the Bilingual Lead Associate Remote Tolling Support Coaching position at teletech in Town of Malta, NY, United States.
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