Remote Operations Coordinator: Call Center & Training
Middletown, Dauphin County, Pennsylvania, 17057, USA
Listed on 2026-10-02
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Customer Service/HelpDesk
Call Center / Support
Trident Care seeks a remote-call center supervisor within 50 miles of the Horsham, PA office to manage daily operations and ensure service levels. The role involves overseeing agents, escalation handling, and cross-department collaboration while maintaining discipline and high integrity standards.
Responsibilities include monitoring queues, coaching staff, reporting issues to supervisors, and ensuring timely communications via email and on-call lines.
We are looking to fill the Remote Operations Coordinator:
Call Center & Training position at Trident Care in Horsham Township, PA, United States.
This posting is for the Remote Operations Coordinator:
Call Center & Training role at Trident Care, based in Horsham Township, PA, United States.
The Remote Operations Coordinator:
Call Center & Training role at Trident Care is now open for applications in Horsham Township, PA, United States.
Join us at Trident Care as our next Remote Operations Coordinator:
Call Center & Training in Horsham Township, PA, United States.
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