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Customer Experience Specialist - Remote-First

Remote / Online - Candidates ideally in
Ontario, San Bernardino County, California, 91758, USA
Listing for: Uptrix
Full Time, Remote/Work from Home position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Customer Experience Specialist - Remote-First Support

Uptrix is seeking a Customer Experience Specialist to be the first line of contact for users in a remote-first environment. You’ll turn issues into opportunities and build loyalty through every conversation.

This role emphasizes helping people, solving problems, and collaborating with product, design, and support to improve the customer journey. Strong communication and empathy are essential to gather feedback that guides product improvements.

We have an opening for a Customer Experience Specialist - Remote-First Support in San Francisco, CA, United States within Marketing & Media, Sales.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in San Francisco, CA, United States.

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