Non-Voice Support with French and English; Fully Remote
Remote / Online - Candidates ideally in
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-10-02
San Jose, Santa Clara County, California, 95199, USA
Listing for:
Sutherland
Remote/Work from Home
position Listed on 2026-10-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, French Customer Service, English Customer Service
Job Description & How to Apply Below
- Provide non-voice support via email and chat to Spotify users.
- Handle common how-to and FAQ questions.
- Assist with account and payment-related issues.
Requirements:
- Fluency in French (C1) and English (C1).
- Valid EU work permit to work in Bulgaria.
- Availability to work flexible shifts including weekends.
- Fully remote training and work from anywhere in Bulgaria.
- Food vouchers and Multisport card partially covered.
- Performance bonuses and world-class training.
Culture:
- Inclusive, multicultural environment with digital onboarding.
- Recognition and referral programs.
- Engaging employee events and wellness initiatives.
Sutherland is a global digital transformation company that provides business process and technology solutions. At Sutherland Bulgaria, we focus on bringing great people together to do exceptional things, fostering an international, positive, and collaborative environment.
We invite applications for the Non-Voice Support with French and English (Fully Remote) position located in United States.
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