Remote: Strategic Customer Success Leader, Cloud & SaaS
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-10-02
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Customer Service/HelpDesk
Customer Success Management
Axway in the United States is seeking a Senior/Principal Customer Success Manager to lead customer success within our managed cloud and SaaS business in the Americas. You will drive adoption, expansion, and engagement across the full customer journey to help clients achieve business outcomes and realize revenue growth.
You will own strategic relationships, coordinate with sales, product, engineering, and services, monitor KPIs and NPS, lead business reviews, and develop account plans.
This is a genuine role to take on the Remote:
Strategic Customer Success Leader, Cloud & SaaS Growth role at Axway.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote:
Strategic Customer Success Leader, Cloud & SaaS Growth role in the description above.
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