Remote Customer Support Specialist
Kodiak, Kodiak Island Borough, Alaska, 99615, USA
Listed on 2026-10-02
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support, English Customer Service
Cengage Group is hiring for a full-time customer support representative based in the United States, with a remote work setup. The role handles inquiries about orders, registrations, and product information across phone, email, cases, and live chat.
You will use several internal systems to clarify customer needs, diagnose issues, and resolve inquiries while identifying improvement opportunities. The team values professionalism, attentiveness, and a service-minded approach to help learners engage
Join us at Cengage Group as our next Remote Customer Support Specialist in Anchorage, AK, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Customer Support Specialist role in the description above.
We appreciate your interest in this position.
Join Cengage Group and contribute to our ongoing work.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).