Work From Home Customer Support Associate | Entry Level

Work From Home Customer Support Associate | Entry Level

Company:

Globe Life AO

Location:

100% Remote (United States)
Job Type:Full-Time | Flexible Schedule | No Experience Required

Looking for a
work-from-home career
where you can grow professionally, enjoy schedule flexibility, and make a meaningful impact?

Globe Life AO is hiring
Remote Client Success Specialists
to provide exceptional customer service while helping working families understand their life, accident, and supplemental health insurance benefits. You'll connect with clients through scheduled Zoom and phone appointments, guide them through the enrollment process, answer questions, and build long-term relationships.

Whether you're starting your career or bringing experience from customer service, healthcare, retail, banking, education, hospitality, or sales, we provide the training, mentorship, and licensing guidance you need to succeed.

100% Remote Work
Qualified Leads Provided – No Cold Calling
Full Training & Mentorship
Leadership Opportunities Based on Performance

• Meet with clients virtually using Zoom and phone.
• Welcome and onboard new clients through the enrollment process.
• Explain life, accident, and supplemental health insurance benefits.
• Answer questions and provide exceptional customer service.
• Recommend personalized benefit solutions based on each client's needs.
• Build long-term client relationships through professionalism and trust.
• Conduct policy reviews and assist with beneficiary updates when appropriate.
• Maintain accurate client records while ensuring compliance with company and state regulations.
• Participate in weekly coaching, mentorship, and leadership development.

Work from home anywhere in the United States.

Create a work schedule that fits your lifestyle and personal priorities.

Earn competitive weekly income with performance-based incentives and long-term earning potential.

Receive virtual onboarding, licensing guidance, one-on-one coaching, and continuous professional development.

Advance into leadership opportunities through performance, mentorship, and ongoing development.

• Health Insurance Reimbursement
• Company-Paid Life Insurance
• Residual Income Opportunities
• Leadership Development
• Career Advancement
• OPEIU Local 277 Union Representation (where applicable)

Top performers may qualify for company-sponsored incentive trips, leadership conferences, recognition programs, and team-building events.

• Strong communication and active listening skills.
• Customer-focused mindset with a passion for helping others.
• Positive attitude and willingness to learn.
• Self-motivated, dependable, and organized.
• Comfortable working independently in a remote environment.
• Basic computer proficiency and reliable high-speed internet.
• Ability to obtain any required state insurance license.

Experience in customer service, client success, retail, hospitality, healthcare, banking, education, administration, military, or sales is welcomed—but not required.

For more than
70 years
, Globe Life AO has proudly served working families, veterans, labor union members, credit union members, and their families by providing trusted insurance solutions and exceptional customer service.

Our mission is simple:

Protect Every Child. Serve All Working People.

We believe in promoting from within and investing in our people through mentorship, professional development, and long-term career growth.

All interviews are conducted virtually through Zoom, providing a convenient and professional hiring experience.