Senior Customer Success Manager; Fully Remote
Remote / Online - Candidates ideally in
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-10-02
Nashville, Davidson County, Tennessee, 37247, USA
Listing for:
Docebo Inc.
Remote/Work from Home
position Listed on 2026-10-02
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
- As a Senior Customer Success Manager, you architect the customer journey using our AI-powered platform.
- You act as a visionary consultant to turn training into a superpower for global brands.
The Day-to-Day:
- Champion retention by proactively reducing churn and driving deep product adoption.
- Inspire innovation by educating customers on best practices and creative solutions.
- Build advocacy by identifying and nurturing customer champions.
Your Superpowers:
- 5-9 years of SaaS experience managing renewable books of business.
- Deep L&D expertise and a data-driven mindset.
Docebo is an AI-powered learning platform that helps organizations create, deliver, and manage training. With over 900 employees worldwide, the company fosters a culture of trust, collaboration, and diversity, guided by the Docebo Heart values.
Are you ready to take on the Senior Customer Success Manager (Fully Remote) role at Docebo Inc.?
Position Requirements
10+ Years
work experience
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