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Remote Service Delivery Lead — Dispatch & Support

Remote / Online - Candidates ideally in
Nashville, Davidson County, Tennessee, 37247, USA
Listing for: CMIT Solutions
Full Time, Remote/Work from Home position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 42000 - 68000 USD Yearly USD 42000.00 68000.00 YEAR
Job Description & How to Apply Below

CMIT Solutions National Corp. is seeking a Service Delivery Manager to oversee service coordination and dispatch for clients nationwide.

The role emphasizes timely ticket creation, efficient dispatching to technicians, and strong customer support to ensure MSP operations run smoothly. The successful candidate will coordinate with regional partners, track KPI trends like average dispatch time and repeat tickets, and maintain thorough service records while supporting a fast-moving technical

We are looking to fill the Remote Service Delivery Lead — Dispatch & Support position at CMIT Solutions in United States.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in United States.

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