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Call Center Agent II; Mexico); Fully Remote

Remote / Online - Candidates ideally in
Nashville, Davidson County, Tennessee, 37247, USA
Listing for: HealthEdge
Remote/Work from Home position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support
Salary/Wage Range or Industry Benchmark: 42000 - 56000 USD Yearly USD 42000.00 56000.00 YEAR
Job Description & How to Apply Below
Position: Call Center Agent II (Mexico) (Fully Remote)
  • Report to the Customer Service Manager and support UST customers via inbound call center.
  • Act as a liaison between claims department and providers to resolve issues.

Requirements:

  • High school degree required;
    Bachelor's degree preferred.
  • 2-3+ years in healthcare claims or call center environment.
  • Remote, Mexico-based position with flexible hours across time zones.
  • Long periods sitting or standing in front of a computer using video technology.
Health Edge

Health Edge provides AI-powered operational infrastructure for health insurance companies, giving them an enduring financial edge. The company is growing and investing in its people to shape the future of healthcare technology.

The Call Center Agent II (Mexico) (Fully Remote) position in the Management & Operations, Sales field is open for applications.

Take a moment to read everything above and see whether this role is right for you.

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